PRIVACY POLICY

At H3 SPORT (PTY) LTD (referred to as “we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://h3sport.co.za/ or make a purchase from us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access our website or use our services.

1. INFORMATION WE COLLECT

Personal information you provide to us: We collect information that you voluntarily provide when you register an account, place an order, subscribe to our newsletter, or contact us. This may include:

• Full name and title
• Billing and shipping address
• Email address and phone number
• Payment information (processed securely via third-party gateway)
• Order history and preferences
• Any correspondence you send to us

Information automatically collected: When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, operating system, device identifiers, pages viewed, and referring URLs. This helps us improve our services and enhance your experience.

Cookies and tracking technologies: We use cookies and similar technologies to remember your preferences, analyze traffic, and personalize content. You can control cookies through your browser settings.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following lawful purposes:

• To process and fulfill your orders (including payment, shipping, and returns).
• To manage your account and provide customer support.
• To communicate with you regarding order updates, promotions, and policy changes.
• To improve our website, products, and marketing efforts.
• To detect and prevent fraud, security incidents, and other prohibited activities.
• To comply with applicable legal obligations (e.g., Consumer Protection Act, tax laws).

3. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with:

• Service providers: Payment processors (e.g., PayFast), courier and logistics partners, IT hosting, email delivery, and analytics services (e.g., Google Analytics).
• Legal and regulatory authorities: When required by law, court order, or to protect our rights, property, or safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

All third parties are contractually obligated to protect your data and use it only for the services they perform on our behalf.

4. DATA SECURITY

We implement appropriate technical and organizational measures to safeguard your personal information, including encryption, secure servers, and restricted access. However, no transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. RETENTION OF INFORMATION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal compliance). After that, we will securely delete or anonymize your information.

6. YOUR PRIVACY RIGHTS

Depending on your location (including South Africa under the Protection of Personal Information Act – POPIA), you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Objection / restriction: Object to certain processing activities or request restriction.
• Data portability: Receive your data in a structured, commonly used format.
• Withdraw consent: Where we rely on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at support@h3sport.co.za. We will respond within a reasonable timeframe and in accordance with applicable law.

7. SOUTH AFRICA SPECIFIC DISCLOSURES (POPIA)

We process personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA). You have the right to lodge a complaint with the Information Regulator of South Africa if you believe we have violated your privacy rights:

Information Regulator (South Africa)
Email: enquiries@inforegulator.org.za
Website: https://inforegulator.org.za/

8. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites, plugins, or applications. Clicking those links may allow third parties to collect or share data about you. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

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© 2026 H3 SPORT (PTY) LTD — All rights reserved. This Privacy Policy is provided for informational purposes and forms part of our Terms of Service.